The coronavirus pandemic has resulted in disrupting the workforces and as a greater number of people are engaging in working remotely from their homes, they are falling under many challenges without a doubt. An HR chatbot comes helping in such situations. It is a type of chatbot that helps you in the automation of all your HR-related work. The HR chatbots permit the employees to access information from any app or system within the chat platform of the organization and then takes care of it within the chat.
Robotics in HRtech should only be used as a helping tool for humans and should not lead to replacing humans entirely, just like any other artificial intelligence. It should be noted by the HR teams that when it comes to boosting the employee experience and looking after the wellbeing of a person, many things can be too sensitive to talk about and, in such situations, the employees might prefer to talk to a human being instead of an automated bot.
There are situations when newly employed workers might have some problems in understanding everything. There must be problems in building support among team members, or employees may not feel comfortable while communicating with other fellow workers. To help the workers in assisting them with these problems, the help of HR chatbots is taken.
An HR chatbot helps in building a better connection with the employees of the organization. They can also keep a track of the recent developments of employees, get feedback and also look after many important factors that concern the lifecycle of an employee.
Benefits Of An HR Chatbot
1. Centralization Of Tools
HR chatbots help the employees by allowing them to not log in to every individual app in which they want to work. They can just use the platform of messaging in which they are already present for using any other app, such as Slack, Workplace, Microsoft Teams, et cetera. This makes their workflow easier and efficient.
2. HR Chatbot Helps In Interaction
It helps in building relationships of an employee with other fellow colleagues and helps new hires in getting to know people from both insides, and outside of their teams. This also assists the longer-tenured employees, who are trying to connect with people, to communicate with others.
Robotics in HRtech also helps in decreasing the gap between the recruiters and candidates. It not only helps In optimizing the hiring costs but helps in decreasing the hiring time as well. Features such as a birthday bot help in increasing the engagement of colleagues as they can get updates about their colleagues’ birthdays and share all the birthday messages with that employee.
3. Increase The Experience Of The Employee
The robotics in HRTech helps in providing the employees with a satisfactory and happy experience by giving out services such as no app-hopping, giving access to information conveniently, giving them the means to engage and communicate with one another, helping each other for assistance, et cetera. It mainly focuses on providing an optimum experience for the employees.
HR Chatbots are in trend and it helps in shaping better communication. This way Robotics in HRtech is helping the companies to grow faster and have more employee engagement.