Topshop, Skip Selfridge and Topman web-sites have all been closed down and redirected to new house owners, Asos
Consumers might get a shock when they attempt to buy their favourite jeans on the Topshop website this week, as they will be redirected to the Asos web page.
The British on line fashion retailer has procured Topshop, Topman, Skip Selfridge and HIIT for £265m and the shops and internet sites of individuals manufacturers are set to shut down.
The multi-million pound deal could have saved items and 300 structure and internet marketing work opportunities, but a additional 13,000 careers in the retail market could be dropped as the vogue brands’ former guardian corporation, Arcadia, folds.
Consumers will be questioning what this implies for returns, long term buys and reward and retailer playing cards. This is what we know so far.
Will you still be in a position to acquire Topshop outfits?
Consumers will nonetheless be in a position to accessibility products sold by the Topshop, Topman and Miss out on Selfridge makes.
Having said that, these will now be sold as aspect of the wider Asos web site and consumers will no more time be capable to store for products in keep or on the brands’ preceding internet websites.
In purchase to check out only Topshop or Pass up Selfridge things, you will have to have to go to the ‘womens’ portion menu tab on the Asos website, click on on the manufacturers segment and then decide on either Topshop or Pass up Selfridge.
Topshop also options on the main drop down menu from the women’s part.
Can I return my Topshop goods?
Certainly, irrespective of the Topshop web page currently being shut and redirecting shoppers to the Asos web page you can even now return Topshop products.
Goods bought from the preceding web site can nonetheless be returned if within the returns interval.
The existing interval for returns is 28 times, even though this could alter and you should constantly check the returns plan ahead of getting an merchandise.
The return of items bought right before 4 February are the duty of Arcadia’s directors, Deloitte.
Generally when a organization enters administration there can be problems with returns so you ought to always look at the policy in advance of proceeding with returning an order.
Topshop items are not able to at this time be exchanged or returned in keep.
Deloitte has not disclosed whether or not it will accept returns of items bought in retail store.
Can I even now use my Topshop gift card?
Gift playing cards which were being bought whilst Topshop was owned by Arcadia are no more time being recognized by Asos.
The web-sites belonging to Arcadia closed on 4 February, prospects have been supplied right until this day to use reward playing cards for up to 50 % of their purchases.
This intended, for illustration, you could only shell out £50 of a £100 order from Topshop utilizing present playing cards and the other would need to have to be coated by a credit score or debit card payment.
Now that Topshop, Topman and Skip Selfridge have transitioned in excess of to Asos, you can no for a longer period make use of gift playing cards acquired from Arcadia.
Can I however use my Topshop keep credit card?
No, retail store playing cards are only in a position to be employed in the shops who distribute them.
Your store card is connected to the superior avenue chain you entered into the deal with and not the new house owners, Asos. Therefore, these cards will be of no use from 4 February as this is when Asos normally takes above from Arcadia.
You will nonetheless be expected to fork out back again your shop card credit usage in complete, and any troubles with these payments need to be raised with the card homeowners, New Working day.
What will occur to the clothes which are still in the Topshop retailers?
It has however to be unveiled precisely what will come about with the clothing and other goods at present held in the 70 Topshop shops across the British isles.
The stores could reopen for a short time period when the governing administration lets non-vital retail to reopen, in purchase to promote off any merchandise in a flash sale.
Asos could also launch a sale of the products and solutions, nevertheless almost nothing has been confirmed to date.